Communication Excellence Training

Whether you’re the parent of a shy teenager, an organization looking for coaching to boost the communication skills of your staff, or a professional who struggles with speaking up or presenting in public, you’ve come to the right place.

We’re also the right place for reporters, news anchors, radio announcers and podcasters who want to stand out, on-air and online.

Our journey to becoming the right place for you started in 2015. After a long career in the media, Sean Irving and Yvonne Chin Irving – a husband and wife team decided to start Communication Excellence Training (CET – pronounced “set”) to help you, your loved ones and employees to develop your communication skills.

Yvonne returned to Jamaica in 2014 after living in the United Kingdom for seven years, where she worked as a communication specialist with an international organization and pursued a Masters in Business Administration at Lancaster University.

When she returned to Jamaica she knew she was on a personal mission to change the world, not by working in the corporate, political or government sectors but by empowering people with soft skills in a supportive and safe learning environment.

Creating a safe learning space full of encouragement and positivity was extremely important to the wife and husband team.

Yvonne had battled with low self-confidence at different points of her career and wanted to provide for others what she needed at those challenging times in her life.

Sean, Yvonne and the rest of the CET team are proud that together we’ve built a caring communication coaching consultancy with a personal, practical and positive approach that yields results.

At CET, we get to know our clients, assess their communication needs, and take a personalised approach to coaching in both our small group and our one-on-one sessions.

Discovery and closing consultations help us to ensure that our approach is targeted and that clients leave our programmes with the guidance they need to take their next steps.

Our trainers are communication experts who not only provide practical and theoretically sound coaching but also cultivate meaningful relationships with our clients and create a safe learning environment.

In our sessions, theory, practical activities, feedback, peer-to-peer learning, motivational material and journalling are all carefully intertwined to yield positive results.

Our clients say that our unique approach not only results in increased knowledge, skills and confidence but that it also leaves them with a profound feeling of well-being and personal growth.

It gives us so much pleasure to change lives through our work, it’s our special way of changing the world.

To transform each person and organization that we serve through communication coaching and training that is effective, creative and inspiring.

To help people connect with each other by making everyday communication more positive and powerful while reinvesting a portion of our returns into the development of young people with fewer opportunities

Our values are integrity, relationships, teamwork, customer service, continuous improvement, social responsibility and fun.